Privacy Policy
This
Privacy Policy explains what personal data (herein referred to as "Data")
is collected when you use the umbrellomax.net on the web or on mobile
application (Umbrellomax) and the services provided through it (together
referred to as the "Service"), how such data will be used, shared.
BY USING THE SERVICE, YOU PROMISE US THAT:
(I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY,
AND
(II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR
GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU).
If you do not agree or are unable to make this promise, you must
not use the Service. In such cases, you must contact the support team via email
to request the deletion of your account and data.
"Process", in
respect of Data, includes, to collect, store, and disclose to others.
TABLE
OF CONTENTS
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1. DATA CONTROLLER
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2. CATEGORIES OF DATA WE COLLECT
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3. DATA PROTECTION PRINCIPLES
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4. FOR WHAT PURPOSES DO WE PROCESS DATA
-
5. UNDER WHAT LEGAL BASES DO WE PROCESS YOUR DATA
-
6. WITH WHOM DO WE SHARE YOUR DATA
-
7. AVAILABLE REMEDIES
-
8. NO LIMITATION CLAUSE
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9. HOW YOU CAN EXERCISE YOUR PRIVACY RIGHTS
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10. AGE LIMITATION
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11. CHANGES TO THIS PRIVACY POLICY
-
12. DATA RETENTION
-
13. CONTACT US
1. DATA
CONTROLLER
Umbrtellomax Limited, a company registered in the Federal
Republic of Nigeria (with registered office at 258, Murtala Muhammed Way, Yaba,
Lagos, Nigeria) will be the controller of your Data.
2.
CATEGORIES OF DATA WE COLLECT
Umbrellomax collects data you give us voluntarily (for example,
an email address, mobile number etc). We also collect data automatically (for
example, your IP address).
2.1 Data you give us
Sometimes, you may be asked to provide us information about
yourself when you register for and/or use the Service. This information
includes but is not limited to: first name, last name, phone number, email,
gender, date of birth (together referred to as "Required Information"),
as well as your photo, address details, working hours. You will need to provide
us with your ID or similar identification document if you want to post
advertisements in the Mobile Phones category, unblock your account or make
duplicate account primary.
To use our Service and register an account, you will need to
provide the Required Information. You will be able to use the Service
even if you do not give this data to us, but some Service's functionality may
be limited to you (for example, if you do not register an account, you will not
be able to get special discounts or chat with sellers on our platform, post
ads, or have access to other exclusive services).
Sometimes you may also need to provide us additional information
in the communication with our Support Team to fulfil your request (for example,
if your account was previously blocked, we may ask you to confirm your identity
by providing an ID document).
While posting announcements on the Service, you can
decide to provide additional personal information on yourself. For example, you
can decide to make available your CV. You acknowledge that by providing your Data
in announcements you are making such data publicly available. In addition, you
acknowledge and agree that we will make public some Data from your
profile to provide the Service, - it will enable us to facilitate
communication and transactions between the users.
You should carefully consider risks associated with the fact
that you make certain information - in particular, your phone number, address
or exact location - publicly available.
2.2. Data provided to
us by third parties
When you decide to log in using Facebook, we get Data
from your Facebook account. This includes your profile image, name, and
Facebook ID. Unless you opt-out on the Facebook Login screen, we will also
collect other data, such as email address, gender, date of birth, friends list,
and location as listed in your Facebook profile.
For
more information, please refer to the Facebook Permissions Reference (which
describes the categories of information, which Facebook may share with third
parties and the set of requirements) and to the Facebook Data Policy. In addition, Facebook lets
you control the choices you made when connecting your Facebook profile to the
App on their Apps and Websites page.
When
you log in with Google, we get your name, email address, profile picture and
Google ID. We use your Data from Google under this Privacy Policy. To
know more about how Google processes your data, visit its Privacy Policy. To remove access
granted to us, visit Google
Permissions.
When
you decide to log in using Apple, we get Apple ID, name and email from your
account. You can use the Hide My
Email function during signing in with Apple, and it will create
and share a unique, random email address that will forward our messages to your
email.
Apple
lets you revoke access provided to the App on your Apple ID Manage Page
by following
the next steps.
If you were invited to create an account in the Service,
the person that invited you can provide personal information about you, such as
your phone number, email address, social media account or other contact
information.
2.3. Data we collect
automatically:
Data
about how you found us
We collect data about your referring URL (that is, the place on
the Web where you were when you tapped on our ad).
2.3.2.
Device and Location Data
We collect data from your device. Examples of such data include;
language settings, IP address, time zone, type and model of a device, device
settings, operating system, Internet service provider, mobile carrier, hardware
ID, and Facebook ID.
2.3.3.
Usage data
We record how you interact with our Service. For example, we log
the features, and content you interact with, how often you use the Service,
how long you are on the Service, what sections you use, how many ads you
watch.
2.3.4.
Advertising IDs
We collect your Apple Identifier for Advertising ("IDFA") or
Google Advertising ID ("AAID") (depending on the operating system of your
device). You can typically reset these numbers through the settings of your
device's operating system (but we do not control this).
2.3.5.
Transaction data
When you make payments through the Service, you need to
provide financial account data, such as your credit card number, to our
third-party service providers. We do not collect or store full credit card
number data, though we may receive credit card-related data, data about the
transaction, including date, time and amount of the transaction, the type of
payment method used.
2.3.6.
Cookies
A cookie is a small text file that is stored on a user's
computer for record-keeping purposes. Cookies can be either session cookies or
persistent cookies. A session cookie expires when you close your browser and is
used to make it easier for you to navigate the Service. A persistent
cookie remains on your hard drive for an extended period. We also use tracking
pixels that set cookies to assist with delivering online advertising.
Cookies are used, in particular, to automatically recognize you
the next time you visit our Website. As a result, the information, which you
have earlier entered in certain fields on the Website may automatically appear
the next time when you use the Service. Cookie data will be stored on
your device and most of the time only for a limited period.
3.
DATA PROTECTION PRINCIPLES
In our data protection practices we strive to, in particular, to
provide that Data is:
- processed
under specific, legitimate and lawful purpose consented to by you;
- is
adequate, accurate and without prejudice to the dignity of the human
person;
- stored
only for the period within which it is reasonably needed; and
- secured
against reasonably foreseeable hazards and breaches such as theft,
cyberattack, viral attack, dissemination, manipulations of any kind and or
damage by rain, fire or exposure to other natural elements.
4.
FOR WHAT PURPOSES DO WE PROCESS YOUR DATA
We process your Data:
4.1.
To provide the Service
This includes enabling you to use the Service seamlessly
and preventing or addressing Service errors or technical issues.
4.2.
To customize your experience
We process your Data to adjust the content of the Service
and make offers tailored to your personal preferences and interests.
4.3.
To manage your account and provide you with customer support
We
process your Data to respond to your requests for technical support, service
information or to any other communication you initiate. This includes accessing
your account to address technical support requests. For this purpose, we may
send you, for example, notifications or emails about the performance of our service,
security, payment transactions, notices regarding our Terms of Use or this Privacy Policy.
4.4.
To communicate with you regarding your use of our service
We
communicate with you, for example, by push notifications or in chat. As a
result, you may, for example, receive a notification whether on the Website or
via email that you received a new message on Umbrellomax. To opt out of
receiving push notifications, you need to change the settings on your browser
or mobile device. To opt-out of certain types of emails, you need to follow
unsubscribe link located in the footer of the email, by contacting our support
team at support@umbrellomax.net, or
in your profile settings.
The services that we use for these purposes may collect data
concerning the date and time when the message was viewed by our users, as well
as when they interacted with it, such as by clicking on links included in the message.
4.5.
To research and analyze your use of the Service
This helps us to better understand our business, analyze our
operations, maintain, improve, innovate, plan, design, and develop Umbrellomax
and our new products. We also use such data for statistical analysis purposes,
to test and improve our offers. This enables us to better understand what
features and sections of Umbrellomax our users like more, what categories of
users use our service. As a consequence, we often decide how to improve Umbrellomax
based on the results obtained from this processing.
4.6.
To send you marketing communications
We
process your Data for our marketing campaigns. We may add your email
address to our marketing list. As a result, you will receive information about
our products, such as special offers, and products from our partners. If you do
not want to receive marketing emails from us, you can unsubscribe following
instructions in the footer of the marketing emails, by contacting our support
team at support@umbrellomax.net, or
in your profile settings.
We may also show you advertisements on the Website, and or send
you push notifications for marketing purposes. To opt out of receiving push
notifications, you need to change the settings on your device or/and browser.
4.7.
To personalize our ads
We and our partners use your Data to tailor ads and
possibly even show them to you at the relevant time. For example, if you have
visited our Website, you might see ads of our products, in your Facebook's
feed.
We may target advertising to you through a variety of ad
networks and exchanges, using data from advertising technologies on and off of
our Services like a unique cookie or similar tracking technology, pixel, device
identifiers, geolocation, operation system information, email.
How to
opt-out or influence personalized advertising
iOS: On
your iPhone or iPad, go to "Settings," then "Privacy" and tap "Advertising" to
select "Limit Ad Track". In addition, you can reset your advertising identifier
(this also may help you to see less personalized ads) in the same section.
Android: To
opt-out of ads on an Android device, simply open the Google Settings app on
your mobile phone, tap "Ads" and enable "Opt-out of interest-based ads". In
addition, you can reset your advertising identifier in the same section (this
also may help you to see less personalized ads).
To
learn even more about how to affect advertising choices on various devices,
please look at the information available here.
In addition, you may get useful information and opt-out of some
interest-based advertising, by visiting the following links:
Browsers: It
is also may be possible to stop your browser from accepting cookies altogether
by changing your browser's cookie settings. You can usually find these settings
in the "options" or "preferences" menu of your browser. The following links may
be helpful, or you can use the "Help" option in your browser.
Google allows
its users to opt-out of Google's personalized ads and
to prevent their data from being used
by Google Analytics.
Facebook also
allows its users to influence the types of ads they see on Facebook. To find
how to control the ads you see on Facebook, please go here or
adjust your ads settings on Facebook.
4.8.
To enforce our Terms and Conditions of Use and to prevent and combat fraud
We
use Data to enforce our agreements and contractual commitments, to
detect, prevent, and combat fraud. As a result of such processing, we may share
your information with others, including law enforcement agencies (in particular,
if a dispute arises in connection with our Terms of Use).
4.9.
To comply with legal obligations
We may process, use, or share your data when the law requires
it, in particular, if a law enforcement agency requests your data by available
legal means.
4.10.
To process your payments
We provide paid products and/or services within the Service.
For this purpose, we use third-party services for payment processing (for
example, payment processors). As a result of this processing, you will be able
to make a payment and use the paid features of the Service.
5.
UNDER WHAT LEGAL BASES DO WE PROCESS YOUR DATA
We process your Data, in particular, under the following
legal bases:
5.1. your consent;
5.2. to perform our contract with you;
5.3. for our (or others) legitimate interests; Under this legal
basis we, in particular:
- communicate
with you regarding your use of our Service
This includes, for example, sending you push notifications
reminding you that you have unread messages. The legitimate interest we rely on
for this purpose is our interest to encourage you to use our Service
more often. We also take into account the potential benefits to you.
- research
and analyze your use of the Service
Our legitimate interest for this purpose is our interest in
improving our Service so that we understand users' preferences and can
provide you with a better experience (for example, to make the use of our
mobile application easier and more enjoyable, or to introduce and test new
features).
- send
you marketing communications
The legitimate interest we rely on for this processing is our
interest to promote our Service in a measured and appropriate way.
The legitimate interest we rely on for this processing is our
interest to promote our Service in a reasonably targeted way.
Our
legitimate interests for this purpose are enforcing our legal rights,
preventing and addressing fraud and unauthorised use of the Service,
non-compliance with our Terms of
Use.
5.4. to comply with legal obligations.
6.
WITH WHOM DO WE SHARE YOUR DATA
We share information with third parties that help us operate,
provide, improve, integrate, customize, support, and market our Service. We may
share some sets of Data, in particular, for purposes and with parties
indicated in Section 2 of this Privacy Policy. The types of third parties
we share information with include, in particular:
6.1.
Service providers
We share Data with third parties that we hire to provide
services or perform business functions on our behalf, based on our
instructions. We may share your personal information with the following types
of service providers:
- cloud
storage providers (Amazon, DigitalOcean, Hetzner)
- data
analytics providers (Facebook, Google, Appsflyer)
- marketing
partners (in particular, social media networks, marketing agencies, email
delivery services; such as Facebook, Google)
- payment
services providers (Interswitch, Paystack)
6.2.
Law enforcement agencies and other public authorities
We
may use and disclose Data to enforce our Terms of Use, to protect our
rights, privacy, safety, or property, and/or that of our affiliates, you or
others, and to respond to requests from courts, law enforcement agencies,
regulatory agencies, and other public and government authorities, or in other
cases provided for by law.
6.3.
Third parties as part of a merger or acquisition
As we develop our business, we may buy or sell assets or
business offerings. Customers' information is generally one of the transferred
business assets in these types of transactions. We may also share such
information with any affiliated entity (e.g. parent company or subsidiary) and
may transfer such information in the course of a corporate transaction, such as
the sale of our business, a divestiture, merger, consolidation, or asset sale,
or in the unlikely event of bankruptcy.
7.
AVAILABLE REMEDIES
If there is a data breach that may cause a risk for the rights
and freedoms of individuals, we will notify competent supervisory authority,
when such notification is mandatory. If the risk is assessed by us as "high",
we will also notify the affected data subjects without undue delay. The time
frame for such notification will be developed by us based on the number of
affected data subjects and the time needed to collect contact information for
notifications.
If the measures taken or proposed to be taken in response to the
breach did not address your concerns, you have the right to lodge a complaint
with competent supervisory authority or to seek redress in a court of competent
jurisdiction.
8. NO
LIMITATION CLAUSE
No limitation of liability shall avail us in case we act in
breach of the principles set out in Section 3.
9.
HOW YOU CAN EXERCISE YOUR RIGHTS
To be in control of your Data, you have the following
rights:
Accessing
/ reviewing / updating / correcting your Data. You
may review, edit, or change the Data that you had previously provided to
Umbrellomax in the settings section on the Website.
You
may also request a copy of your Data collected during your use of the Service
at support@umbrellomax.net.
Deleting
your Data. You can request the erasure of your Data by sending
us an email at support@umbrellomax.net.
When you request deletion of your Data, we will use
reasonable efforts to honour your request. In some cases, we may be legally
required to keep some of the data for a certain time; in such an event, we will
fulfil your request after we have complied with our obligations.
Objecting
to or restricting the use of your Data (including for direct marketing
purposes). You can ask us to stop using all or some of your Data
or limit our use thereof by sending a request at support@umbrellomax.net.
The
right to complain to a supervisory authority. We would love you to
contact us directly, so we could address your concerns. Nevertheless, you have
the right to complain to a competent data protection supervisory
authority.
10.
AGE LIMITATION
We do
not knowingly process Data from persons under 16 years of age. If you
learn that anyone younger than 16 has provided us with Data, please
contact us at support@umbrellomax.net.
11.
CHANGES TO THIS PRIVACY POLICY
We may modify this Privacy Policy from time to time. If we
decide to make material changes to this Privacy Policy, you will be notified
through our Service or by other available means and will have an
opportunity to review the revised Privacy Policy. By continuing to access or
use the Service after those changes become effective, you agree to be bound by
the revised Privacy Policy.
12.
DATA RETENTION
We will store your Data for as long as it is reasonably
necessary for achieving the purposes outlined in this Privacy Policy (including
providing the Service to you), which includes (but is not limited to)
the period during which you have a Umbrellomax account. We will also retain and
use your Data as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements.
13.
CONTACT US
You
may contact us at any time for details regarding this Privacy Policy and its
previous versions. For any questions concerning your account or your Data
please contact us at support@umbrellomax.net.